Dubai-based Wio Bank has entered a strategic partnership with global fintech platform Pine Labs to modernize its merchant acquiring infrastructure. The collaboration aims to remove reliance on legacy systems, enabling faster merchant onboarding, real-time settlements, and seamless multi-channel payment acceptance at scale. This move reflects a growing trend among digital-first banks in the UAE to adopt advanced fintech solutions that enhance operational efficiency and customer experience.
Building a Modern Acquiring Infrastructure
Under the partnership, Wio Bank will integrate Pine Labs’ Credit+ platform, a modular, API-first solution designed to power core acquiring operations. Credit+ offers rule-based workflows, data-driven decision-making, and optimizes payment acceptance rates while managing the full merchant lifecycle through a developer-friendly architecture. By leveraging this technology, Wio Bank aims to create a scalable, flexible acquiring system that can adapt to evolving market demands.
Cloud-Native Design and Scalability
Credit+ is built on a cloud-native, microservices-based framework, allowing Wio Bank to handle growing transaction volumes with high availability and enterprise-grade security. The platform supports rapid deployment of new features, real-time insights, and operational resilience, which are essential for digital banks in high-growth markets. Its architecture also ensures regulatory compliance while enabling banks to innovate without being constrained by outdated infrastructure.
Leadership Perspectives
B Amrish Rau, CEO of Pine Labs, emphasized the significance of the collaboration, stating that Credit+ delivers high transaction throughput, rapid feature deployment, and seamless scalability through its API-driven design. He noted that the partnership demonstrates how modular acquiring systems can help banks iterate faster and scale reliably in a digital-first payments ecosystem. Similarly, Jayesh Patel, CEO of Wio Bank, highlighted that the integration enhances the bank’s ability to provide simpler, more efficient payment capabilities for its business clients.
Driving Digital Payments in the UAE
As the UAE accelerates toward a cashless economy, partnerships between local digital banks and global fintechs are becoming increasingly crucial. Wio Bank’s collaboration with Pine Labs exemplifies how advanced, cloud-native platforms can support businesses in adopting more efficient and versatile payment solutions. The initiative also underscores the broader trend of modernizing legacy financial infrastructure to meet the demands of a rapidly evolving digital market.
The Wio Bank–Pine Labs partnership marks a key step in the UAE’s payments landscape, bringing cutting-edge technology to streamline merchant acquiring and settlement processes. By adopting Credit+, Wio Bank is poised to enhance operational efficiency, improve merchant experiences, and scale payment services without legacy constraints. This collaboration reinforces the region’s momentum toward innovative, customer-centric digital banking solutions that drive growth and convenience for businesses.