Humand, a company developing an AI-powered operating system for deskless workers, has successfully raised $66 million in a Series A funding round. The investment was co-led by Kaszek and Goodwater Capital, with participation from Y Combinator and prominent technology founders. This capital injection will fuel the company's mission to digitally empower the world's 2.7 billion frontline employees.
Addressing a Neglected Workforce
For decades, enterprise software has primarily catered to corporate employees, leaving the vast majority of the global workforce underserved. This segment, comprising nearly 80% of all workers in sectors like retail and manufacturing, has often relied on outdated, paper-based processes. The resulting disconnect has fueled higher turnover rates, reduced productivity, and created significant operational inefficiencies for businesses.
Humand's platform directly confronts this challenge by providing a centralized, mobile-first solution designed for the on-the-go nature of frontline roles. Through a single application, employees can manage their entire work experience, from requesting time off and accessing benefits to completing training modules. This approach eliminates reliance on disconnected systems and empowers workers with direct access to essential company resources.
AI at the Core of Expansion
Artificial intelligence is central to Humand's strategy for transforming the employee experience and streamlining operations. The platform leverages AI-powered assistants to provide instant answers to employee inquiries, process requests, and facilitate personalized onboarding and training. This automation significantly reduces the burden on HR departments and eliminates the need for large manual support teams.
The new $66 million in funding is earmarked to accelerate this AI-native approach and support global expansion. A key focus will be enhancing the capabilities of its AI agents to handle more complex workflows and provide proactive coaching. The investment will also drive the company's growth in the United States and across the 51 countries where it currently operates.
Investor Confidence and Market Validation
The funding round drew support from a roster of influential investors who believe in the company's vision. Eric Kim of Goodwater Capital praised Humand for transforming static systems into dynamic systems of action with its consumer-grade experience. Other backers, including the founders of Dropbox and Vercel, cited the strength of the founding team and the product's clarity.
This investor confidence is backed by impressive market adoption since the company's founding in 2020. Humand's platform is now utilized by over 1.6 million workers in more than 1,500 organizations worldwide. Its client roster includes major international brands such as MINISO, Domino’s, and OXXO, demonstrating its broad appeal across industries.
From University Project to Global Player
The company's journey began when founders Nicolás Benenzon and Gerónimo Maspero developed a communication tool for an industrial client while still in university. The solution quickly gained traction, proving its value in keeping frontline teams connected during the pandemic. This initial success led to the formal establishment of Humand in 2021 and its subsequent rapid international expansion.
CEO Nicolas Benenzon has articulated a clear ambition to establish Humand as the default operating system for companies with deskless workers. The company, which now employs over 420 people across 20 countries, practices what it preaches by using its own platform for internal operations. This commitment reinforces its mission to give frontline employees the same digital power as their desk-based counterparts.
With this substantial Series A funding, Humand is strongly positioned to scale its operations and further innovate its AI-driven platform. The investment not only validates the critical need for modern workplace technology for the deskless workforce but also empowers the company to set a new global standard. Ultimately, this move promises to enhance engagement and operational efficiency for millions of employees who form the backbone of the global economy.