Artificial intelligence voice infrastructure startup Newo Inc. has successfully closed a $25 million Series A funding round, bringing its total capital raised to $32 million. The company, founded in 2023, provides human-like AI voice and text agents that serve as a 24/7 front desk for small and medium-sized businesses (SMBs). This new injection of capital is earmarked to accelerate product development, expand its partner ecosystem, and scale its go-to-market efforts across new industries.
Addressing a Critical Gap for Small Businesses
Many small businesses face significant revenue loss from unanswered phone calls, with studies indicating that over 60% of calls are missed and sent to voicemail. While automated voice bots exist, they often fail in real-world scenarios involving accents, background noise, or unclear queries. Newo was created to solve this widespread problem by offering a reliable and ever-present solution to handle customer interactions across phone, SMS, and messaging platforms.
Innovative Technology for Real-World Reliability
At the heart of Newo’s platform is its proprietary Zero-Hallucination Architecture, which ensures high accuracy by using multiple AI agents in parallel to verify responses. This design, powered by Google Vertex AI and Gemini 2.5 Flash, delivers subsecond response times and natural-sounding conversations. The system is specifically engineered to handle the complexities of live calls, making it a trustworthy tool for critical, revenue-generating customer interactions.
Demonstrating Strong Market Traction and Investor Confidence
Newo has already shown impressive market adoption, with over 15,000 AI agents created and revenue doubling in the final two months of 2025. The company is supported by a network of more than 200 certified partners and recently announced a partnership with IONOS, expanding its reach to 6.2 million SMBs. This proven success was a key factor for investors, validating the platform's tangible impact on business operations and customer experience.
A Vision for the Future of Voice Communication
The Series A round was led by Ratmir Timashev, founder of Veeam, who praised Newo for its proven results over mere promises. He highlighted that businesses are already relying on the AI receptionists to manage communications more effectively than human agents. This investment underscores the market's confidence in Newo's ability to transform voice communication into a core, automated business infrastructure.
Strategic Expansion and Future Plans
With its new funding, Newo plans to deepen its integration with advanced AI models like Gemini to handle more complex workflows and expand into additional industries. Co-founder David Yang stated that voice is the last major customer channel to be rebuilt for automation, a challenge Newo is poised to meet. The company's partner-first distribution model will remain central to its strategy for scaling its reliable and accurate AI agents globally.
Newo's successful $25 million funding round marks a pivotal moment in its mission to empower small businesses with sophisticated AI communication tools. By combining a reliable technological foundation with a clear strategy for market penetration, the company is well-positioned to redefine customer service standards. This investment not only validates Newo's current achievements but also fuels its vision for a future where no business loses an opportunity due to a missed call.