Masabi, a global leader in fare collection systems for public transport, has announced its acquisition of Passenger Technology Group Ltd, a prominent UK-based provider of passenger information and ticketing solutions. This strategic move, announced on February 4, 2026, aims to create a comprehensive, end-to-end mobility platform by integrating Masabi’s Justride system with Passenger’s acclaimed digital tools. While the financial details of the transaction were not disclosed, the acquisition marks a significant consolidation in the transport technology sector.
A Strategic Move to Enhance Mobility Services
The acquisition significantly strengthens Masabi’s service offerings by combining its enterprise-grade fare collection and payment solutions with Passenger’s expertise in creating user-centric digital experiences. Passenger is renowned for its award-winning white-label mobile applications, websites, and real-time information systems used by transport authorities across the United Kingdom. This synergy is designed to provide a more holistic and powerful platform for public transport operators seeking to modernize their services and improve passenger engagement.
Leadership Perspectives on the Merger
Brian Zanghi, CEO of Masabi, praised Passenger for its excellent reputation in delivering high-quality, intuitive digital experiences that prioritize the customer. He stated that the merger accelerates Masabi’s vision of a fully connected, cloud-based mobility platform capable of serving operators and passengers on a global scale. Zanghi emphasized that this enhanced capability will better support cities and transport authorities as they transition toward more seamless and data-driven mobility systems.
Echoing this positive outlook, Tom Quay, CEO of Passenger Technology Group, described the deal as the start of an exciting new chapter for his company. He highlighted the shared focus on innovation and improving public transport that unites the two organizations. Quay noted that joining the global SaaS fare collection leader provides an unprecedented opportunity to scale Passenger’s technology and introduce its customer experience platform to new international markets.
A Shared Vision for Connected Public Transport
At the core of this acquisition is a shared vision for a future where public transport is connected, customer-centric, and built on cloud-native technology. The combined entity aims to deliver a seamless end-to-end journey, encompassing everything from planning and payment to boarding and real-time updates. This integrated approach is intended to elevate the entire transit experience, making it more convenient and enjoyable for everyone who uses it.
This unified platform promises to make public transport more accessible by simplifying purchasing, providing clear information, and ensuring a consistent user experience. For operators, the move to cloud-native systems means more resilient and adaptable operations that reduce complexity and improve efficiency. By leveraging better data, the platform will enable more informed decision-making, more relevant passenger communications, and a continuous cycle of service improvement for transport authorities.
Ensuring Continuity and Future Innovation
Both Masabi and Passenger have affirmed their commitment to ensuring a smooth transition and continuity of service for all existing clients. The companies will collaborate on deepening product integration, expanding functionality, and enhancing support capabilities alongside the development of new and innovative products. This forward-looking strategy is designed to compound the strengths of both organizations, bringing new ideas to the market more rapidly and effectively for all stakeholders.
The combined capabilities of the two companies will be showcased at the upcoming Transport Ticketing Global event in London on March 17th and 18th. This will provide the first public opportunity for industry partners and clients to see the integrated vision in action. The event will highlight how the fusion of Masabi's fare collection leadership with Passenger's expertise in customer experience will shape the future of mobility technology.
Ultimately, Masabi's acquisition of Passenger Technology Group represents a pivotal development in the public transport technology landscape, creating a formidable force in the global market. By combining their respective strengths, the new entity is poised to accelerate the adoption of integrated, user-friendly mobility solutions worldwide. This strategic alignment promises to deliver significant benefits to transport operators and create a more streamlined and accessible journey for passengers everywhere.