EasyVista has announced its acquisition of Konverso, a French software company specializing in no-code artificial intelligence. This strategic move integrates Konverso's advanced AI agent platform into EasyVista's comprehensive IT management suite. The acquisition aims to empower EasyVista's global base of over 3,000 customers with accessible, AI-driven automation tools.
Strategic Expansion into AI Automation
The transaction underscores EasyVista's commitment to addressing the accelerating adoption of AI within enterprise IT environments. By incorporating Konverso's technology, the company enhances its integrated platform spanning IT service management, infrastructure monitoring, and remote support. This provides customers a unified solution to build and deploy sophisticated AI agents without requiring any coding expertise.
A Closer Look at Konverso's Platform
Konverso has developed a powerful no-code platform for creating AI agents across various business functions, including IT support, HR, and customer service. The platform is hosted entirely in Europe and is SOC 2 Type II certified, ensuring high standards of security and data governance. Its excellence was recognized by AI Builders Research in 2026, which named it a "Best in Class" no-code generative AI platform.
The company has demonstrated impressive financial momentum, reporting 60% annual recurring revenue growth between 2024 and 2025. Approximately one-third of its revenue is generated from international markets, reflecting its growing global footprint. Konverso's notable clientele includes major organizations such as Veolia, Colas, and several French public sector entities.
A Continued Strategy of Growth
This acquisition is a continuation of EasyVista's focused growth strategy, following its purchase of Germany-based OTRS Group in late 2024. That earlier deal expanded the company's capabilities in IT service management and cybersecurity. Through a combination of these acquisitions and sustained organic growth, EasyVista has successfully tripled its annual recurring revenue over the past four years.
Leadership Perspectives on the Merger
Patrice Barbedette, CEO of EasyVista, highlighted the acquisition's significance in meeting modern business challenges. He stated that integrating Konverso's system provides customers with a practical, no-code solution for deploying AI agents within their existing IT environments. This approach simplifies management and accelerates the adoption of valuable automation technologies for organizations worldwide.
Bertrand Lafforgue, co-founder and CEO of Konverso, noted that the merger reflects a shared vision for business innovation. He emphasized the mutual goal of using agentic AI to drive substantial growth for clients. The combination also serves to strengthen Europe's position as a key player in the global enterprise technology landscape.
Ultimately, the acquisition of Konverso significantly strengthens EasyVista's market position by embedding a leading no-code AI platform into its core offerings. This move not only provides immediate value to its extensive customer base but also solidifies its strategy for global expansion. The integration positions EasyVista at the forefront of the shift towards intelligent, automated IT service management solutions.