US Appeals Court Lifts Ban on Perplexity AI's Shopping Agent on Amazon
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US Appeals Court Lifts Ban on Perplexity AI's Shopping Agent on Amazon

The ruling is a key decision on the legality of AI agents acting on behalf of users.

8/5/2026
Ghita Khalfaoui
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A US appeals court has lifted a preliminary injunction against Perplexity AI, allowing its AI-powered shopping agent to operate on Amazon's platform. This decision marks a significant moment in the legal landscape surrounding artificial intelligence agents. The ruling addresses the complex question of whether AI tools acting on a user's behalf can legally interact with online services.


The Court's Landmark Decision

The Ninth U.S. Circuit Court of Appeals vacated a lower court's ruling that had temporarily barred Perplexity's AI agent. The court reasoned that Amazon was unlikely to succeed in its claim that Perplexity violated the federal Computer Fraud and Abuse Act (CFAA). This decision is one of the first federal appellate rulings to address the legality of AI agents accessing online platforms for users.

Central to the court's decision was the distinction between Perplexity and the user. The judges concluded that, based on the evidence presented, it was the users themselves who accessed Amazon's platform, merely utilizing Perplexity's AI assistant as a tool. Therefore, Perplexity did not directly "access" Amazon's computers in a manner that would violate the CFAA.

Background of the Legal Dispute

The legal battle began in November when Amazon filed a lawsuit against the AI startup. Amazon alleged that Perplexity's Comet browser and its integrated AI agent were accessing private user accounts without authorization to place orders. The e-commerce giant claimed these actions posed significant security risks and that Perplexity had ignored repeated requests to cease its activities.

In its defense, Perplexity characterized the lawsuit as an attempt by Amazon to stifle competition and prevent consumers from using AI assistants for online shopping. The startup maintained that its tool simply acted on the explicit instructions of the user. A federal court in California initially sided with Amazon, issuing a temporary ban in March after finding "strong evidence" of a potential violation.

Implications for the Future of AI Agents

This ruling carries substantial weight for the burgeoning field of agentic AI, which involves tools designed to perform online tasks like browsing and shopping. The court's interpretation suggests that existing anti-hacking laws may not apply straightforwardly to AI assistants that are directed by users. This could pave the way for further development and consumer adoption of similar AI-powered services.

While the court did not establish a broad legal framework for all AI agents, its decision provides critical early guidance. The case highlights the challenge of applying decades-old legislation, like the 1986 CFAA, to modern technological advancements. Companies developing AI agents will be watching closely as this case proceeds and potentially sets further precedents.


In conclusion, the appeals court's decision to lift the injunction represents a pivotal victory for Perplexity and the broader agentic AI industry. While the case is not fully resolved and will return to the lower court, this ruling temporarily secures the right of AI agents to operate on behalf of users. The outcome of this ongoing legal dispute will undoubtedly continue to shape the rules of engagement between AI technologies and established online platforms.