Sary and AlBalad AlAmeen to Launch Digital Food Supply Platform in Makkah
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Sary and AlBalad AlAmeen to Launch Digital Food Supply Platform in Makkah

The new digital platform aims to enhance food services for Hajj and Umrah pilgrims.

2/6/2026
Yassin El Hardouz
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AlBalad AlAmeen Technologies, the investment arm of the Holy Makkah Municipality, has forged a strategic partnership with information technology leader Sary. This landmark collaboration is set to establish a unified digital platform to revolutionize food supply chain management in Makkah. The initiative is critically designed to enhance the reliability of services for millions of pilgrims during the Hajj and Umrah seasons and bolster operational readiness.


A Strategic Digital Transformation

The agreement's primary objective is to launch an integrated digital ecosystem for managing and regulating all food supply operations. This platform will function as a central hub, connecting suppliers and catering contractors within a structured operational framework. Its implementation is expected to fortify readiness during peak pilgrimage periods, ensuring seamless and high-quality service delivery to visitors of the Holy City.

Enhancing Operational Efficiency and Governance

For suppliers and catering contractors, the new system provides a robust framework for managing orders and deliveries with unprecedented precision. It introduces real-time shipment tracking capabilities, which will substantially improve operational discipline and the overall governance of the supply chain. This heightened level of control is crucial for ensuring the continuity and quality of food supplies while also reducing waste.

The platform will be equipped with a suite of advanced technological tools designed to optimize logistics and accelerate response to on-ground changes. These features include sophisticated inventory management, automated supply scheduling, and powerful data analytics for generating performance indicators. Such deep integration ensures all stakeholders are connected, thereby elevating the efficiency and quality of services delivered to pilgrims.

Leadership Vision and Alignment with National Goals

Eng. Hattan Tasji, CEO of AlBalad AlAmeen, stated that the partnership aligns perfectly with the company's strategic direction to develop specialized operational platforms. He emphasized that the project underscores the company’s investment and development role as the primary gateway for the Holy Capital. This initiative is a key part of building sustainable operating models powered by intelligent digital solutions for Makkah's vital sectors.

This technological advancement represents a significant qualitative step toward enhancing Makkah’s readiness for the demanding Hajj and Umrah seasons. The project directly supports the ambitious objectives of Saudi Vision 2030 by leveraging reliable digital frameworks to improve service flow. Ultimately, the primary goal is to significantly enrich the pilgrim experience and elevate the overall quality of life within the Holy City.


This strategic alliance between AlBalad AlAmeen and Sary marks a pivotal moment in the digital transformation of Makkah's essential services. The resulting platform is poised to create a more resilient, efficient, and transparent food supply chain, directly benefiting pilgrims and residents alike. This forward-thinking initiative ensures a higher standard of service and a more positive experience for the millions who visit the Holy City annually.