ReSource Pro, a prominent operations and technology partner for the insurance sector, has announced its acquisition of Flow Specialty, an AI-focused brokerage. This strategic move incorporates Flow Specialty's technology, intellectual property, and its core team into ReSource Pro's operations. The acquisition is designed to accelerate the company's development of a hybrid service model that combines human expertise with artificial intelligence.
Strategic Integration of AI Talent
As part of the integration, Flow Specialty's co-founder and CEO, Sivan Iram, will lead a new dedicated unit called the AI Factory. He will be joined by his co-founders, Naor Rosenberg and Amit Ben Natan, who will assume roles as technical lead and product lead, respectively. The deal brings a total of ten employees from Flow Specialty into the ReSource Pro organization to drive this new initiative.
The incoming team brings significant experience from leading technology firms, strengthening ReSource Pro's engineering capabilities. Rosenberg previously held senior engineering leadership positions in Israel, while Ben Natan honed his skills in product development at Google. This infusion of specialized talent is central to the strategy of embedding proven AI innovators directly within the company's operational framework.
A Pioneer in AI-Powered Brokerage
Flow Specialty was established with the ambitious goal of automating the complex tasks associated with specialty insurance brokerage. Over four years, the team successfully developed what they term an AI broker, an advanced agentic system. This system is capable of managing the entire quote, bind, and issue workflow from start to finish without direct human intervention.
The company's technological prowess was validated in 2024 when its AI system became the first to pass the Registered Professional Liability Underwriter certification exam. Following this success, Flow Specialty shifted its business model from being a standalone brokerage to providing AI-enabled outsourcing services. This strategic pivot made the company an ideal acquisition target for ReSource Pro's forward-looking vision.
Building the Future with the AI Factory
The newly established AI Factory will be the cornerstone of ReSource Pro’s managed agentic services for the insurance industry. This unit is tasked with developing and delivering solutions that help clients boost productivity and improve operational performance. The ultimate aim is to scale business more effectively through a hybrid delivery model that leverages both AI execution and human oversight.
Dan Epstein, CEO of ReSource Pro, emphasized that this acquisition aligns with the company's long-term goals. He stated that Sivan Iram and his team have spent years building practical AI solutions for complex insurance challenges. Integrating their capabilities into the AI Factory represents a major advancement in the company's strategy to combine human and artificial intelligence.
Sivan Iram expressed his enthusiasm for expanding the technology his team developed at Flow Specialty across ReSource Pro's extensive operations. He explained that the AI Factory's primary mission is to guide the company's transition toward a hybrid model. This new structure will allow AI to manage repetitive, high-volume tasks, freeing human experts to focus on relationships and strategic decisions.
This acquisition marks a significant development in the ongoing digital transformation of the insurance industry. By merging Flow Specialty's startup agility and AI expertise with ReSource Pro's scale and industry relationships, the company is well-positioned to lead this change. The creation of the AI Factory signals a clear commitment to operationalizing a hybrid workforce model for the future of insurance services.