OpenAI has appointed Denise Dresser, most recently the CEO of Slack, as its new Chief Revenue Officer to lead its global revenue strategy across enterprise sales and customer success. This strategic hire reflects a major push to scale what the company calls the fastest-growing business platform in history and deepen the use of its advanced AI technologies across the enterprise market. Dresser's extensive experience is expected to accelerate adoption of AI tools within businesses worldwide, marking a new chapter in the company's growth.
A Veteran Leader for Enterprise Expansion
Dresser brings a wealth of experience from her time leading Slack and more than a decade at Salesforce, where she built and led global sales organizations serving some of the company’s largest and most complex customers. Her background is closely aligned with OpenAI's mission to embed AI into day-to-day business operations at scale, helping organizations transform how their teams work and deliver value.
At Slack, Dresser led the company through its integration with Salesforce and helped redefine how millions of people use AI to work more efficiently and stay better connected. Fidji Simo, OpenAI's CEO of Applications, noted that Dresser has already led this kind of shift before, emphasizing that her experience will help make AI useful, reliable, and accessible for businesses everywhere as they adopt these new tools.
Capitalizing on AI's Workplace Integration
The appointment comes as AI becomes a regular part of work rather than a niche experiment. Companies around the world are moving beyond isolated pilots and single-use tools, seeking dependable AI that can be deployed across their entire organization to power critical processes and applications. Recent data cited by OpenAI shows that 75% of workers say AI has improved the speed or quality of their work, with many saving 40–60 minutes per day and heavy users saving more than 10 hours per week. Three-quarters of users also report that AI now enables them to complete tasks that were previously out of reach.
Scaling a Category-Defining Platform
OpenAI is structured to support this growing enterprise demand through offerings such as ChatGPT for Work, which helps teams get started quickly, and its powerful API, which lets companies plug AI directly into their own systems and workflows. The company already serves more than one million business customers, including global enterprises like Walmart, Morgan Stanley, Intuit, Databricks, Target, and Lowe’s, which use OpenAI’s technology in customer experiences, internal operations, and daily workflows across their organizations.
In her new role, Dresser will oversee OpenAI's global revenue strategy across enterprise and customer success. She expressed enthusiasm about joining the company, stating that she has spent her career helping scale category-defining platforms and is eager to bring that experience to OpenAI as it enters its next phase of enterprise transformation. Her leadership is set to be a cornerstone of the company’s commercial growth strategy as it expands its global footprint and translates its technological leadership into durable, large-scale business impact.