Anthropic Upgrades Claude with Customizable Enterprise Plugins and Workflows
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Anthropic Upgrades Claude with Customizable Enterprise Plugins and Workflows

Updates enable private plugin marketplaces, new connectors, and cross-app functionality for businesses.

2/28/2026
Bassam Lahnaoui
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Anthropic has announced significant updates to its enterprise AI assistant, Claude, focusing on the Cowork platform and its plugin ecosystem. The enhancements are designed to provide businesses with greater customization, control, and integration into their daily operations. Key features include private plugin marketplaces and the ability for Claude to orchestrate tasks across multiple applications, signaling a major step forward in enterprise AI.


Enhanced Plugin Customization and Control

Administrators can now more easily create and manage plugins through a new unified 'Customize' menu. They can build tools from scratch or use starter templates, with Claude providing guided setup to tailor skills and connectors. This streamlined process empowers organizations to develop bespoke AI solutions that fit their specific needs without extensive development.

The update introduces enhanced administrative oversight, including the ability to create private, organization-specific plugin marketplaces. Admins gain granular control over user access, provisioning, and can even use private GitHub repositories as plugin sources. These features ensure that AI tools are deployed securely and efficiently across the enterprise while maintaining governance.

Expanding Integration with New Tools and Workflows

To deepen its integration with existing enterprise software, Cowork now supports a range of new connectors. This includes popular platforms such as Google Workspace, Docusign, Apollo, and FactSet, bringing Claude's capabilities directly into established workflows. The expansion helps users leverage AI without leaving the applications they rely on daily for their work.

Anthropic has also expanded its library of pre-built plugin templates to serve a wider array of professional roles. New templates cater to functions like HR, design, engineering, and specialized financial services sectors, including investment banking and wealth management. These ready-made solutions are designed with industry practitioners to accelerate adoption and deliver immediate value.

A Step Towards Multi-App Orchestration

A notable advancement is Claude's new ability to perform multi-step tasks across Microsoft Excel and PowerPoint. The AI can now conduct an analysis in Excel and seamlessly use that context to generate a corresponding presentation. This cross-application orchestration represents a significant step toward more complex, agent-like automation of professional work.

This cross-app functionality is currently available as a research preview for all paid plan users on Mac and Windows. It signals Anthropic's direction toward creating an AI assistant that can manage larger projects from end to end. The feature points to a future where AI operates across a suite of tools just as a human worker would.

Industry Endorsements and Vision

Industry partners are taking note of these advancements, with PwC highlighting the potential for enterprise-grade agents. Sanjay Subramanian, Anthropic Alliance Leader at PwC, emphasized the partnership's goal of making finance teams more strategic. He noted the tools will empower employees to perform more ambitious work and improve decision-making.

The update has also drawn praise for its practical implementation, distinguishing it from market hype surrounding AI agents. Mark Hines, COO of Blank Metal, described Anthropic's creation as superior to the concept of digital employees working on discrete workflows. This endorsement underscores the platform's perceived value and thoughtful design for real-world business challenges.


These comprehensive updates to Cowork and its plugin framework position Claude as a more robust and adaptable enterprise AI solution. By focusing on deep customization, administrative control, and powerful new workflow integrations, Anthropic is strengthening its competitive offering. The enhancements empower organizations to securely embed advanced AI into the core of their operations, driving efficiency and innovation.